CancerCancer.org - The Social Support Network for People Living with Cancer

Frequently Asked Questions

What is this site?

CancerCancer.org is the place for people living with cancer.

Why build this site

We're looking to create a framework by which those with similar interests, conditions, and visions can communicate, collaborate, share information and experiences and form communities.

Is this a scam or are you going to send me SPAM?

We hate spam as much as you do. We won't spam you and we've built protections into the site to limit potentials for misuse.

What about privacy

CancerCancer.org features privacy settings to limit who sees what. Make photos, posts, information private, public or restricted to groups at the touch of a button.

Who Built This Website?

CancerCancer.org is a product of the Aedeas Group, LLC - a concept development workshop. The Aedeas Group builds early stage products for consumer and commercial applications. More on the Aedeas Group

For our part at the Aedeas Group, we saw a valuable niche that we would be able to fill on the web. Social networking has proven to be an immensely powerful way to connect. However, the current major players in social networking -- MySpace and Facebook, are very general and users are hard pressed to create new meaningful connections with like-minded or like-situated individuals. Mostly these platforms serve to connect those who already know each other.

What we really wanted to create was a platform where those with commonality could connect. Whether connected by a hobby, social condition, or medical condition, we wanted to provide a way for people to find each and offer each other the support, advise, and friendship that one of similar interest or situation could offer.

Is CancerCancer.org free?

Yes it is! - Join here.

If its free - How does CancerCancer.org make money?

Corporate, private and community sponsorships provide the funding for operating costs of the site.

Do you have other site's?

The Aedeas Group is currently building other social network sites for niche communities like CancerCancer.org. Visit WeAre.Us to find other social networks with people like you.

Do you have a Japanese, French or other language version

We are working on adding multi-lingual support. Keep out for the lookout.

What browswer do you recommend for the best experience?

We recommend that users use Firefox - a free superior browser for Mac, PC or Linux systems. Firefox 3 is faster, safer and smarter than all other browser solutions when using CancerCancer.org. Download it today.

I'm still confused!

Please send us any and all questions you have about CancerCancer.org.

Safety Tips and Questions

Someone on WeAre is bugging/harassing/threatening me - what can I do about it?

If you feel you and/or someone you know are in danger, contact law enforcement immediately.

• Do not respond to messages from the individual
• Keep copies of messages or correspondences from the individual
• Remove the individual from your Friend List, and delete any Comments they have left on your Profile page if you want.
• Contact the Support team if the situation becomes critical.

How do I remove an impostor profile?

Please email the web address of the profile to info@weare.us with as many details as you can provide.

I think someone compromised my account, I can't sign in, and things look different!

First, try to retrieve the password for your account by clicking on Help, I forgot my username/password! on the main page. Once you get your password, you can sign into your account and change the password to your account. Make sure the password for your WeAre account is never the same for your email account!

Next, make sure that someone didn't leave a comment on your page that could have altered the page.

How do I set my profile to private?

Solution:

• Start by making sure you are logged in.
• Click on your profile picture on the right or click on your name to go to your profile
• Click on "edit profile" on the top of your profile.
• Make your selections on this page on "who can view my profile"
• Click "Save".

I'm a journalist and I want to talk to someone at WeAre. Who can I contact?

Thank you for your WeAre media inquiry. We want to do our best to meet any pressing deadlines you may have. Please contact us at +1-415-578-3285 and we will be happy to get in contact with you. If you would prefer to get in touch using email, you can reach us at info@weare.us. Again, thank you for your inquiry and we'll speak to you soon.

Is WeAre free?

Yes! Every feature and function you currently see on the site is FREE. WeAre is supported by advertising. In the future, WeAre may add paid Premium Services, but all the features and functions you have currently been enjoying on the WeAre sites are currently FREE!

I'm trying to upload an image, and I am getting an error message... what is wrong?

• Make sure the image you are attempting to upload is in one of the formats WeAre accepts (.gif, .jpg).
• Make sure the filename is simple and short, with no spaces or funny characters. "Image.jpg" is a good filename "Me at the beach! drinking some Coors~~.jpg" is probably not going to work.
• Make sure the file is less than 5MB. We do not allow images over 5MB.

Someone is pretending to be me - what do I do?

In order to verify your identity, please send us a "salute":

• This means we will need an image of yourself holding a handwritten sign with the word "WeAre.us". We can then remove the profile that uses your identity without your permission.
• Please be sure to include the web address/URL to the profile in question when you send your salute.
• If the profile is an extremely obvious attempt to be cruel/false, you may not need to send a salute. Sending a salute will help expedite things, though!
• Contact us at info@weare.us

Where do I Report Abuse and Inappropriate Content?

If you think someone is violating the Terms & Conditions, email us about it at info@weare.us. Thanks for helping keep WeAre a fun place to be!

How do I change my email address?

• Make sure you are logged into your WeAre account.
• Click on your profile picture on the right or click on your name to go to your profile
Click on "Contact"
• Change the email address
• Click "Save".

How do I change my password?

Solution:

• Make sure you are logged into your WeAre account.
• Click on "My Account" on the top right
• Click on "Change Password".
• Enter your old password, your new password, confirm your new password, and click "Save New Password". You can now log in using your new password

How do I report an error?

Contact us at info@weare.us

I can't log into my account.

Solution:

• Make sure that you are logging in with the correct password and username.
• Clear your browser's cookies and temporary internet files and then try logging in again.
• Mac users should use Safari or Firefox for the best browsing results
• WeAre may delete profiles if they violate the site's Terms and Conditions.
• If you still cannot sign in and you think that there has been a mistake, you may contact us at info@weare.us

I forgot my password! Help!

On the main page, click on Help, I forgot my username/password!

• Enter your username or email address and we will send you a password.
• You can use that password to sign in to your account and then change your password.

How do I deactivate my account?

We're really sad to see you go. We currently do not have an automated way to delete or deactivate accounts (but we are working on it). To request an account to be deleted or deactivated please email us @ info@weare.us. If would you like to speak someone call us @ + 1 415 578 3363. Another option might be to "scrub" your account profile of any data you don't want to share with the world or set your privacy setting to "private."

Final Safety Tips when using CancerCancer.org:

WeAre makes it easy to express yourself, connect with friends and make new ones, but how you interact with them, and how you present yourself online are important things to think about when using social networking sites. Here are some common sense guidelines that you should follow when using :

• Don't forget that your Profile and Discussion are public spaces. Don't post anything you wouldn't want the world to know (e.g., your phone number, address, IM screen names, or specific whereabouts). Avoid posting anything that would make it easy for a stranger to find you, such as where you hang out every day or a picture of you in front of your office or school.
• People aren't always who they say they are. Be careful about adding strangers to your friends list. It's fun to connect with new WeAre friends, but avoid meeting people in person whom you do not fully know. If you must meet someone, do it in a public place and bring a friend or trusted adult.
• Harassment, hate speech and inappropriate content should be reported. If you feel someone's behavior is inappropriate, react. Report it to us at info@weare.us
• Don't post anything that would embarrass you later. It's easy to think that only our friends are looking at our WeAre page, but the truth is that everyone can see it. Think twice before posting a photo or information you wouldn't want your parents, potential employers, colleges or boss to see!
• Don't misrepresent your age. If WeAre determines you are under 14 and pretend to be older, we will delete your profile. If WeAre determines you are over 18 and pretend to be a teenager to contact underage users, we will delete your profile.